Everything you need to know before booking — reservations, policies, accommodations, pets and getting here. If something's not clear, write to us.
Ave Lodge Frutillar is a family-run boutique lodge located in Frutillar on the road to Punta Larga, with direct views of Llanquihue Lake and the Osorno, Puntiagudo, Calbuco and Tronador volcanoes. It combines high-standard comfort with an intimate connection to the countryside: real rest, unique views and close, personal hospitality. Certified with Sernatur's Sello S Sustainability Distinction.
It's a family-run boutique lodge — it has the warmth of a home and the comfort of a high-standard property. It's not a conventional hotel.
Couples, families and travelers looking to rest and reconnect with nature. It's also ideal for workations thanks to high-speed Starlink satellite internet.
Yes. We have only 5 accommodations (3 lofts and 2 cabins), which guarantees a carefully curated, quiet and distinctive experience.
In Frutillar, 4.8 km from Teatro del Lago — about a 5-minute drive — and 25 minutes from Puerto Varas. We're in a quiet, safe countryside setting, with easy access from downtown. See the full breakdown on Getting Here.
All accommodations and common areas have panoramic views of Llanquihue Lake and the Osorno, Puntiagudo, Calbuco and Tronador volcanoes.
Very cozy. The accommodations are heated and the landscape invites you to rest. Access is easy, with basic recommendations depending on the weather.
We have 5 accommodations: 3 Loft Boutique (up to 3 people), a 1-bedroom Cabin A with universal accessibility, and a 2-bedroom Cabin B. Total capacity for up to 18 people.
Yes, all accommodations have a fully equipped kitchen. It includes everything you need so you can arrive without bringing anything: utensils, tableware, dish soap and a traditional dish rack. There is no automatic dishwasher.
In every accommodation:
Yes. We have a lookout point, vegetable garden, park, greenhouse, henhouse, self-guided trails and forest. We also have a space in the hosts' house for events of up to 20 people, with an equipped kitchen, terrace, grill and bathroom (subject to availability).
Yes. Cabin A has universal accessibility and the setting is calm and safe.
Yes, it's a safe, quiet and welcoming setting for families with children of any age.
Yes, available as an add-on service in two options:
Must be requested in advance.
Yes, available as a private add-on service. The session lasts 2 hours and costs $45,000 CLP. Must be requested in advance — it's not for unlimited use and isn't included in the rate. Depending on the season, promotional packages that do include it may be available.
Yes, we offer laundry service for an additional cost.
Yes, pets are welcome at no extra cost. We have a garden and green areas for them to enjoy alongside their owners. We ask for respectful coexistence with the surroundings and other guests. More information on Pet Friendly.
To book via WhatsApp we need the following information:
With that information we send you the booking email (check your spam folder too). The booking is confirmed with a 30% deposit of the total value.
Bank transfer, credit/debit card or cash. We accept up to 3 installments at the cash price.
Yes, it's possible. The minimum stay varies by season, availability and accommodation type. We recommend at least 2 nights to make the most of the experience.
Ave Lodge Frutillar doesn't offer discounts tied to specific institutions. Rates are fixed and can be checked directly.
If no staff is present at the time of arrival, you'll receive, through your contact method, all the information needed for self-service access to your accommodation.
Yes, we store luggage before check-in and after check-out at no extra cost.
Yes. The easiest way is to get to Frutillar on your own — from there it's just minutes to the lodge. You can take an Uber or arrange our partner taxi service in advance, which picks you up and brings you directly. If needed, we can also pick you up from the bus terminal, a highway stop, or the airport, with advance coordination. We also have a partner car rental service, with direct delivery to the lodge. More detail and transport contacts on Getting Here.
To check the current weather in Frutillar, we recommend visiting accuweather.com and searching directly for "Frutillar, Chile".
Our virtual assistant replies immediately, 24 hours a day. For inquiries that need personalized attention, our team replies the same day between 8:00 AM and 8:00 PM. Inquiries received outside those hours are answered the next day. You can always book directly on our website at any time.
Our booking channels are intended exclusively for guest inquiries. For job applications, please write to reservas@avelodgefrutillar.cl
Our booking channels are intended exclusively for guest inquiries. For trade or collaboration proposals, please write to reservas@avelodgefrutillar.cl
Ave Lodge Frutillar complies with current Chilean law. If you're traveling with minors without the presence of both parents or legal guardians, we recommend finding out in advance about the notarized authorization requirements set by law.
Our booking channels are intended exclusively for guest inquiries. For supplier proposals, please write to reservas@avelodgefrutillar.cl
Write to us directly and we'll get back to you shortly — you can also check the contact form on Getting Here.
